Deliveries & Returns

Delivery costs and conditions:

Delivery costs are €8 per bouquet to the Island of Ireland, and €11.50 per bouquet to UK addresses.

Delivery charges may be reduced for large orders for delivery to a single location. We will discuss these charges at the time you place your order.

Deliveries to the Island of Ireland are ordinarily next weekday, provided the order is received before 12.00 noon Monday to Friday. For example, orders received by 12 noon on a Wednesday will ordinarily be delivered anywhere in the Island of Ireland on Thursday. However, orders received after last post on Friday afternoon will not be delivered until the following Tuesday. 

(Exception: Deliveries to County Sligo may take place same day provided the order is received by 2pm Monday to Friday. Please contact our Call Centre on +353 (0)1 906 0045 for same day delivery costs and options. We generally do not deliver on weekends, unless prior arrangements are made with our Call Centre)

Delivery to the UK is subject to location, however is usually 2-3 business days. Lollypotz guarantees despatch on weekdays provided the order is received by 12.00 noon Monday to Friday.

For orders weighing over 25kgs, additional freight may be charged. 

During peak periods such as Christmas, Easter, Mother's Day, Father's Day and Valentine's Day, we recommend all orders should be placed as early as possible to avoid disappointment.

We cannot accept responsibility if you have given us a wrong or incomplete delivery address, if we cannot gain access to the address provided or if the intended recipient is not at the given address when the courier attempts delivery. While our couriers ordinarily will leave a calling card if no one is there to accept delivery, Lollypotz Ireland will not be responsible for any damage (or loss) to a gift that has been left unattended. We recommend you provide us with alternative delivery information (such as "leave with the neighbour") to prevent any incidents occurring.

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Return Policy/Replacement Guarantee

At Lollypotz Ireland, we are committed to ensuring that your experience with us is a positive one. Every purchase you make is covered by our unconditional replacement guarantee. If you are not completely satisfied with any product you purchase from us please get in contact with us within fourteen days of pick up or delivery and we will arrange a replacement on return of the bouquet.

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